For the
vast majority of tourists doing health holidays good food and a natural
environment are most important. Furthermore areas for sports like swimming and consultancies
by doctors and qualified staff are essential.
In addition to that rehabilitation stays have a very strong focus on medical
competence. Consumers book various packages, treatments, massages etc. and stay for at least 2 weeks. The idea of
fitness holiday means a high level of doing sports while vacations. People preferring a quieter life, could look after a
wellness stay. Health farms and spa hotels offer a wide range of treatments. This
kind of holiday has similarity to a cure, but medical care and sports are
marginal.
Travelers expect a comprehensive package of services like healthy food,
comfortable accommodation, qualified healthcare, nice environment,
well-developed infrastructure, clear communication, entertainment etc.
Competition is very strong, that’s why companies have to monitor and
review their service quality regularly. To consult guests and patients is a
necessary way to improve the services and products constantly. Otherwise there
is no way to maintain a good position in the market.
